Reference

p77com terms for your account

These terms explain how your account, wallet requests, and site content are handled on p77com.

Account useLocal lawName matchRequest checks
p77com p77com terms for your account
CONTACT PATHS

Ways to reach us about terms

If you need to ask about a term, a change, or a closure request, use the path that matches the record on your account.

Live chat Use live chat when it appears in your account area.
Email Write from the email linked to your account if you want a written trail.
Contact form Use the site form for closure, correction, or policy questions.
DATA AND ACCESS

How we handle data and records

We keep policy data to manage access, account history, and dispute handling. Cookies help sign-in and session control; they do not replace your account password.

Data use

We keep the details needed to run your account, process requests, and answer term questions. That usually means your name, contact details, transaction references, and the messages you send us, held only for the period needed.

Cookies

Cookies help us remember your session, route you back into the right area, and reduce repeat checks on every page load. You can clear them in your browser, though some parts may ask you to sign in again.

Account security

Your password, device access, and sign-in history stay tied to your account record. Use a private screen, log out after each session, and contact us if you see a login you do not recognise.

Verification

When a payment or account change needs checking, we may ask for proof that the request came from you. The name on the request should match the account name, and mismatches can pause the process.

Retention

We retain records only as long as needed for account handling, dispute response, fraud checks, or legal duties. When the retention period ends, we archive or remove data according to the rule that applies.

Changes request

If you want a correction, closure, or copy of your stored details, write from the registered email address and say exactly what you want changed. We will check the request and reply through the same channel.

Questions about these terms and access

The questions below cover who these terms bind, when updates apply, how local law affects access, and how you can contact us about your account record. If you are checking a payment-name match or a closure request, read the answer that fits your situation and use the registered channel so we can verify it quickly.

These terms bind you once you open an account, use the site, or send us a request through the account area. They also apply to anyone using your login, so keep your sign-in details private.

Yes. We may update them when our process, legal position, or request flow changes. The version posted on this page applies from the moment it is shown, unless a local rule says otherwise.

If your state or territory sets a different rule, that local rule comes first. Where local law does not permit access, we do not provide it. The page text cannot override a legal restriction that applies to you.

When you ask for a correction, closure, or data copy, we compare the request with the registered email or phone and the account record. That check helps us avoid changing the wrong profile.

If the name on a payment request does not match the account name, we may pause the request until we can verify who sent it. That keeps records aligned and reduces the risk of misuse.

We keep records only for as long as needed for account handling, dispute response, fraud checks, or legal duties. After that period, we archive or remove them under the rule that applies.

Start with the channel linked to your account, because it gives us the fastest way to confirm identity. Add the request type, any transaction reference, and the page or message involved.